Frequently Asked Questions

After placing your order, you will receive a detailed measurement guide via email. Simply follow the instructions and submit your measurements. You may also connect with us via WhatsApp for a booking. Our designer will walk you through the measurement process step-by-step during a live video session to ensure a perfect fit.Our artisans will craft your qipao to your exact specifications.

Custom orders typically take 4–5 weeks to produce, depending on the complexity of the design and embroidery. Rush orders may be available — please contact us before ordering.

Yes. We welcome customization requests including changes to collar style, sleeve length, hem length, and fabric. Please contact us before placing your order to discuss your requirements.

Yes, we ship worldwide. Shipping times and costs vary by destination. Please refer to our shipping policy for details.

Each qipao is carefully folded, wrapped in tissue paper, and placed in a branded box to ensure it arrives in perfect condition.

As all our qipao are made to order, we do not accept returns or exchanges unless the item has a manufacturing defect or does not match the order description. Please review our full return policy for details.

We recommend dry cleaning only for all silk and embroidered pieces. Store your qipao hanging or flat in a cool, dry place away from direct sunlight.

You can reach us via our Contact page or by WhatsApp. We aim to respond within 24 hours.